Care Team Coordinator
About The Position
The Care Team Coordinator is a caregiver and medication passer who arranges staff coverage for the care team department according to established guidelines and under the direction of the Care Team Manager. The role records absences in scheduling software and secures replacements as needed, requiring strong organization, problem-solving, and customer service skills. The coordinator also provides resident care or passes medication as directed by the Care Team Manager, ALM, BHM, or Executive Director. The role must be available on-call at least every other weekend, including after regular business hours, to respond to call-offs. If a shift cannot be filled, the coordinator may be responsible for covering it in the community.
Requirements
- High school diploma or work equivalent.
- Caregiver/Med Passer experience.
- Experience in a healthcare environment.
- Strong organizational skills and ability to work independently and adapt to changing situations.
- Ability to organize and maintain accurate electronic and paper filing systems.
- Knowledge of personal computers and related applications.
- Ability to identify and solve problems efficiently and in a timely manner.
- Reliability, dependability, and a professional disposition.
- Excellent interpersonal and customer service skills.
- Ability to understand written and oral instructions.
- Ability to communicate clearly and maintain effective working relationships with team members and managers.
- Flexibility, patience, and attention to detail.
- Ability to maintain confidential information.
Nice To Haves
- Staff scheduling or similar experience.
Responsibilities
- Maintain the care team department schedule and fill vacant shifts to meet staffing requirements.
- Support positive and effective communication and working relationships with team members and managers.
- Communicate clearly and effectively with caregivers and management by phone, in person, and in writing.
- Maintain staffing records in accordance with established standards, including call-offs, replacements, and attendance.
- Maintain records of time-off requests, approvals and denials, tardiness, and missed punches according to established procedures.
- Correct missed caregiver punches daily and track missed lunches and breaks.
- Provide resident care or pass medication as directed by the Care Team Manager, ALM, BHM, or Executive Director.
- Be available on-call at least every other weekend, including after regular business hours, to handle call-offs.
- Cover a shift in the community when unable to secure a replacement.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Company-paid basic life insurance.
- Voluntary short-term disability.
- Company-paid long-term disability.
- Health Reimbursement Account/Health Savings Account.
- Flexible Spending Accounts.
- Education assistance up to $5,000 per calendar year.
- Leadership development and career advancement.
- Real-time access to earned wages.
- Referral bonuses.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
