Care Team Assistant
About The Position
Supports the care team by performing basic patient cares and non-clinical functions such as: Order entry, form completion, prior authorization, panel management, faxing, equipment cleaning, room cleaning/stocking, monitoring supply inventory/expiration dates, and other duties as assigned. Functions as a team member and displays professionalism while interacting with patients, families and co-workers. Demonstrates strong organizational skills, initiative, proficiency, and good judgment to optimize the use of the care team's time and maintain a smooth work flow. Exhibits appropriate use of telecommunications equipment and uses computer efficiently. Strong communication skills and a commitment to quality and excellence are important components of this role. Maintains regulatory requirements and follows system policies, procedures and standards. Our mission: We are dedicated to promoting the health and meeting the healthcare needs of our patients. Visa sponsorship is not available for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Requirements
- High School diploma or equivalent
- One year of customer service experience
- Ability to read and communicate effectively in English
- Basic computer knowledge
- Excellent customer service skills
- Organizational and time management skills
- Must be adaptable to a changing environment
- Strong ability to work collaboratively in a team environment
Nice To Haves
- Medical Assistant, certification preferred
- Knowledge of Pharmacology principles preferred
- Prior experience in health care/medical office preferred
- Working knowledge of an Electronic Medical Record preferred
Responsibilities
- Order entry
- Form completion
- Prior authorization
- Panel management
- Faxing
- Equipment cleaning
- Room cleaning/stocking
- Monitoring supply inventory/expiration dates
- Other duties as assigned
- Functions as a team member and displays professionalism while interacting with patients, families and co-workers
- Demonstrates strong organizational skills, initiative, proficiency, and good judgment to optimize the use of the care team's time and maintain a smooth work flow
- Exhibits appropriate use of telecommunications equipment and uses computer efficiently
- Maintains regulatory requirements and follows system policies, procedures and standards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
