Care Team Assistant

Mayo Clinic • Eau Claire, WI

9h • $19 - $26 • Onsite

About The Position

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Requirements

• High School diploma or equivalent.
• One year of customer service experience.
• Ability to read and communicate effectively in English.
• Basic computer knowledge.
• Excellent customer service skills.
• Organizational and time management skills.
• Must be adaptable to a changing environment.
• Strong ability to work collaboratively in a team environment.

Nice To Haves

• Medical Assistant, certification preferred.
• Knowledge of Pharmacology principles preferred.
• Prior experience in health care/medical office preferred.
• Working knowledge of an Electronic Medical Record preferred.

Responsibilities

• Supports the care team by performing basic patient cares and non-clinical functions such as: Order entry, form completion, prior authorization, panel management, faxing, equipment cleaning, room cleaning/stocking, monitoring supply inventory/expiration dates, and other duties as assigned.
• Functions as a team member and displays professionalism while interacting with patients, families and co-workers.
• Demonstrates strong organizational skills, initiative, proficiency, and good judgment to optimize the use of the care team's time and maintain a smooth work flow.
• Exhibits appropriate use of telecommunications equipment and uses computer efficiently.
• Strong communication skills and a commitment to quality and excellence are important components of this role.
• Maintains regulatory requirements and follows system policies, procedures and standards.
• Our mission: We are dedicated to promoting the health and meeting the healthcare needs of our patients.
• Visa sponsorship is not available for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED