Care Service Operations & Strategy Internship
About The Position
This internship program runs for 10 weeks from June 8 to August 14, 2026 and is open to recent graduates and grand students. The internship is remote and has a stipend of $7,500.00 paid in semi-monthly installments. Reporting directly to the Executive Sponsor of the Care Team and VP of Patient Care, you will be a primary driver of operational excellence during this internship. This is a highly visible role that offers a unique look into the inner workings of a successful Value-Based Care business. You will be tasked with professionalizing our core functions and using data to illuminate the path forward for our patient journey.
Requirements
- You are available from June 8, 2025 to August 18, 2026
- You have your own laptop or computer and a stable internet connection in order to work remotely
- Are Technologically Savvy: You don't just use software; you master it. You have a deep understanding of how to leverage AI tools like Gemini and Hex through advanced prompt engineering to produce superior results.
- Are a Strong Communicator: You are an adept writer who can influence thinking and action across a wide array of stakeholders.
- Think Like a Consultant: You are highly analytical, at home in spreadsheets, and can easily interpret complex data sets.
- Are Entrepreneurial and Resourceful: You find creative ways to make a big impact quickly and without needing constant direction.
- Balance Rigor with Nuance: You can strike a balance between quantitative data and the qualitative, human elements of patient care.
Nice To Haves
- You want to gain experience in a fast-paced digital health startup, and you’re yearning for an opportunity to take your current experience and apply it to a fresh new opportunity that is poised for enormous growth.
Responsibilities
- Architect Operational Excellence: Create and refine Standard Operating Procedures (SOPs) for critical functions, including staff training, medical record collection, and member travel logistics.
- Funnel Analytics: Conduct rigorous data analysis to understand Carrum’s member funnel, identifying "leakage" and highlighting key areas for strategic focus.
- AI Integration: Act as the internal champion for AI efficiency, using prompt engineering (specifically with Gemini and Hex) to streamline documentation, automate repetitive tasks, and enhance output quality.
- Cross-Functional Collaboration: Partner with senior leaders to turn analytical insights into high-impact growth and efficiency initiatives.
- Strategic Communication: Create clear, concise, and visually compelling presentations to report findings and recommendations to the executive team.
- Get exposure to managers and leaders with excellence in business acumen
- Network and build relationships within our organization
- Participate in all events available to our employees
Benefits
- stipend of $7,500.00 paid in semi-monthly installments
- Participate in all events available to our employees
- You'll do real work that matters.
- You'll learn from people who've done it before.
- You'll see what it looks like to change healthcare.
- You'll be trusted to do your job.
- You'll be part of a team that has fun.
- You'll leave with more than a line on your resume.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
