Care Regulation and Investigations Officer
About The Position
The Department of Seniors and Long Term Care is committed to ensuring the inclusion, well-being, and independence of seniors in Nova Scotia by facilitating the development of policies on aging and programs for seniors across government and through the provision and coordination of strategic planning, support, services, programs and information. This is achieved through leadership and collaboration with partners. With a focus on collaborative primary health care, continuing care, infrastructure, and more, the department is thinking differently about how to plan, fund, legislate and monitor to improve access and service delivery. To do this, we need leaders at all levels of the organization who embrace a challenge and believe in their ability to make a difference. As an Investigation & Compliance Officer with the Department of Seniors and Long Term Care you will be responsible for the licensing, auditing, and compliance functions related to licensed Nursing Homes and Residential Care Facilities as well as investigation functions in Homes for Special Care and Hospitals.
Requirements
- Be a licenced professional from a healthcare setting plus five years related experience.
- Currently registered, or eligible for registration, with applicable professional association.
- Excellent communication, interpersonal, analytical, and time management skills.
- Ability to build, foster, and maintain effective relationships with all customers.
- Knowledge of human development and the aging process.
- Experience in a multi-disciplinary health long-term care environment.
- Demonstrated competency in licensing, auditing and investigating.
- Demonstrated proficiency with office automation suites.
Nice To Haves
- Working knowledge of current and applicable provincial legislation, regulations, polices, and standards.
- Experience in Continuing Care.
Responsibilities
- Coordinating and conducting thorough licensing inspections of Long Term Care Facilities, ensuring ongoing compliance with provincial legislation, regulations, policies, and standards.
- Prepare detailed licensing inspection reports, issue requirements, and submit recommendations for licenses and authorizations to operate.
- Leading investigations of abuse allegations on behalf of the Department of Seniors and Long Term Care, in accordance with the Protection for Persons in Care Act.
- Conduct inquiries and investigate allegations of resident and patient abuse in licensed long-term care facilities and hospitals, ensuring the protection of vulnerable individuals.
- Write reports and issue directives to health facilities to safeguard patients and residents.
- Conducting service audits as required to ensure quality and compliance.
- Participate in establishing benchmarks and performance measures for standards of care and service delivery, identifying changing trends to improve outcomes.
- Maintaining accurate statistics and gathering information/research to support decision-making and policy development.
- Draft briefing materials and correspondence for the Minister and senior management, ensuring clear and effective communication of findings and recommendations.
Benefits
- Defined Benefit Pension Plan
- Health
- Dental
- Life Insurance
- General illness
- Short and Long Term Disability
- Vacation
- Employee and Family Assistance Programs
- Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
- Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
- Countless career paths
- A Dynamic, client-focused office environment where service excellence and teamwork are our focus.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
