Care/Program Coordinator – Comprehensive Health Program - Grant Funded
About The Position
Under the guidance of the Program Manager, the Care Coordinator will be responsible for working with frontline care providers and care coordination staff to provide client and programmatic support, including accompaniment, client navigation, facilitate client initial engagement, retention, reengagement, assistance with client referrals, access of Social Determinants of Health services (food pantries, housing, transportation, assistance programs), and overall coordination between clients, groups, and program staff. These important activities will include screening individuals for barriers to care engagement, including potential unmet substance use and mental health needs, and chronic medical conditions. The Care Coordinator will meet directly with clients and assist with intake into supportive programs, such as Care Coordination Services and Health Homes, provide motivational interviewing and adherence and behavioral counseling as needed. The Care Coordinator will maintain a panel of active clients and work with program staff to ensure that the goals and objectives of the initiative are fully realized by all clients and meaningfully contribute to ensuring to overall program success by sharing their insight, experience, and creative solutions to care engagement impediments with program leadership.
Requirements
- Bachelor's Degree or minimum of three (3) years of equivalent work experience
- Excellent engagement skills
- Strong interpersonal skills
- Highly organized
- Ability to work with diverse community groups
- Ability to multi-task
Nice To Haves
- Master’s degree
- Bilingual in Spanish
Responsibilities
- Provide client and programmatic support, including accompaniment and client navigation.
- Facilitate client initial engagement, retention, and reengagement.
- Assist clients with referrals and access to Social Determinants of Health services (food pantries, housing, transportation, assistance programs).
- Coordinate between clients, groups, and program staff.
- Screen individuals for barriers to care engagement, including potential unmet substance use and mental health needs, and chronic medical conditions.
- Meet directly with clients and assist with intake into supportive programs.
- Provide motivational interviewing and adherence and behavioral counseling as needed.
- Maintain a panel of active clients.
- Work with program staff to ensure initiative goals and objectives are realized.
- Contribute to overall program success by sharing insights and solutions with program leadership.
Benefits
- Comprehensive and competitive benefits that support you and your family in every aspect of life.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
