Care Partner/HCA/CNA

Bishop Place Senior Living • Pullman, WA

9h

About The Position

Milestone is seeking compassionate Care Partners to support residents with daily living needs in Assisted Living and Memory Care communities. Care Partners provide personal care, assist with meals and dining, and communicate important changes in residents’ conditions to the Health & Wellness team. The role helps ensure residents receive safe, high-quality, individualized care each day.

Requirements

• High school diploma or equivalent.
• Strong interpersonal, verbal, and written communication skills.
• Ability to communicate clearly in English and complete documentation accurately.
• Strong organizational skills, reliability, and attention to detail.
• Ability to work under pressure, prioritize tasks, and show initiative.
• Compassion for and desire to work with older adults.
• Ability to meet health requirements, including TB testing.
• Ability to pass required fingerprinting, background checks, and urine drug screening.
• Certifications as required by state.
• Availability to work weekends, school breaks, and rotating holidays; shifts may be day, evening, or night as needed for coverage.

Nice To Haves

• Familiarity with Microsoft Word and Excel.

Responsibilities

• Follow each resident’s service plan in a friendly, respectful, and supportive manner.
• Assist seniors with Activities of Daily Living.
• Document changes in residents’ conditions according to company policy and state requirements.
• Support Continuous Quality Improvement by identifying issues and communicating them to leadership.
• Follow company policies and regulations, including HIPAA, OSHA, and infection control guidelines.
• Promote a safe working environment and report unsafe actions immediately.
• Report suspected elder maltreatment or abuse according to policy.
• Communicate effectively with fellow Care Partners about resident needs.
• Assist with meal service, including serving, clearing, and maintaining dining room cleanliness.
• Foster teamwork, respect, and positive interactions with residents, families, and coworkers.
• Perform other duties as assigned.

Benefits

• Pay of $20–$21 per hour.
• On-site training and certifications.
• Medical, dental, and vision coverage for employees working over 30 hours per week.
• 401(k) with employer match.
• Generous paid time off.
• Pet insurance.
• Perks at Work.
• Employee Assistance Program.
• Voluntary benefits options.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED