Care Partner- 6 West

Chesapeake Regional Healthcare•Chesapeake, VA

About The Position

The Care Partner assists the nurse in providing patient care and serves as a receptionist for the nursing unit, performing clerical and transcription duties. Activities are based on the unit’s needs and must remain within the Care Partner’s education, training, and experience. The role includes direct patient-care support, unit-secretary functions, communication, safety, and collaboration with staff, patients, and families. The position reports to the Nurse Manager and has no supervisory responsibilities.

Requirements

Reading comprehension, writing, and verbal communication skills.
At least one year of similar or comparable work experience in a healthcare setting.
Current BLS certification within 90 days.
High school diploma or GED equivalent is required if no post-high-school education, certifications, or licenses can be verified.

Nice To Haves

Successful completion of a Care Partner certification course or CNA course/program.
Certified Nursing Assistant license.

Responsibilities

Assist with patient care, including taking vital signs, measuring intake and output, supporting activities of daily living, monitoring blood glucose, and determining orthostatic blood pressures; document data in the electronic medical record.
Collect, transport, and enter laboratory specimens according to policy; obtain blood products from the Blood Bank or lab as required.
Notify the nurse of pertinent changes in a patient’s condition and communicate patient needs, procedures, and patient responses to the responsible Nurse or Charge Nurse.
Maintain and stock supplies and equipment, including patient-room, medication-room, and emergency-airway supplies, and use resources cost-effectively.
Process physician orders promptly and accurately in the electronic medical record; use downtime processes when required and relay urgent orders to the appropriate staff member.
Provide clerical assistance for admissions, transfers, and discharges; coordinate diagnostic and therapeutic service scheduling; serve as unit receptionist; manage phones and communication systems; and accurately take and deliver messages.
Keep the work area orderly and maintain or order forms, office supplies, and dietary supplies as needed.
Assist with safety during emergencies and direct hallway traffic; arrange patient transportation to other hospitals, complete COBRA transfer forms, and prepare copies of charts for transfers.
Maintain familiarity with and working knowledge of unit equipment and required procedures.
Maintain effective relationships and communication with peers, physicians, other departments, patients, and families, including age- and developmentally appropriate communication.
Promote a safe environment by following safety, patient identification, and infection-control policies; ensure call lights are available and side rails are raised as needed; help identify injury risks and implement preventive measures.
Respond promptly to patient-monitor alarms and call bells, initiate emergency measures appropriate to the role, complete employee accident reports, minimize noise, and help provide a calm and reassuring atmosphere.
Follow policies, procedures, and administrative protocols; contribute to a collaborative team environment and support hospital accreditation, licensure, and external accreditation requirements.
Organize and reprioritize work according to patient needs, available resources, and unit requirements; respond positively to change and attend required orientations, meetings, and in-services.
Demonstrate flexibility in work scheduling when necessary to ensure patient care.