Care Navigator

Community Reach Center • Thornton, CO

1d • $24 - $27 • Onsite

About The Position

We’re Excited You’re Here! Looking to join a compassionate community dedicated to providing exceptional mental health outcomes? Community Reach Center is that place. We prioritize empowering individuals living with mental health conditions, engaging with partners to make a lasting impact, and caring for our team on a personal level. Our mission is to enhance community health through evidence-based practices and convenient service locations, ensuring the well-being of our consumers and communities. At Community Reach Center, we offer more than just a job – we provide an experience that nurtures personal and professional growth. Join us and gain the skills to pursue your dreams while finding fulfillment within our team! Employee’s First Approach – At Community Reach Center, we prioritize an exceptional employee experience. We know that it’s imperative to prioritize our employees needs first, so they can be their best selves for the mission we serve. We’re eager to work with passionate, forward-thinking, talented, team members.

Requirements

• Requires Bachelor’s Degree in Health Management, Business Administration or another related field
• 1+ years of experience in a similar management role is required
• Communication, organization, time management and clinical skills.

Nice To Haves

• Bilingual Spanish preferred

Responsibilities

• Ensures all relevant documentation and procedures are followed completely by all persons entering the Drop-In Center along with ensure all CRC information is updated for drop-in center hours, locations, groups, and classes.
• Complete, organize and fill periodic updates of member information in a timely manner.
• Collect and enter data in specified locations and as required by CRC and data entry standards, including food pantry, meals, outings/events/ and other services.
• Facilitate or co-facilitate groups, discussions, or one-on-one services, and ensure that service data is completed and submitted accurately and timely while maintaining confidentiality of consumer records.
• Answer phones and connects callers to needed information or other employees, including taking and delivering phone messages.
• Provides customer service approach to consumers receive welcome and direct visitors and members to needed resources within the community and navigates said resources until consumer can maintain independently, acts as a liaison when necessary.
• Enter new members into our EHR, Credible, and keep insurance updated; assist members with paperwork, general questions, sign in and outs, etc.
• Keep greeters table and bulletin board organized and updated daily with current and/or relevant information.
• Cross train other staff to improve efficiency and effectiveness of service delivery.

Benefits

• Competitive compensation
• 401K with matching
• Wellness Program
• Health Insurance Reimbursement Allocation
• Medical, dental, and vision insurance
• Internal Opportunities & Free trainings
• Shift differential pay when applicable
• Bilingual stipend pay
• 24/7 Employee Assistance Program to support mental health and a balanced lifestyle
• Opportunity for cross-licensure sponsorship if eligible & applicable
• Healthy Work Life Balance
• Excellent PTO & Paid Holiday
• Tuition Reimbursement
• Loan Forgiveness options including National Heath Service Corps, Colorado Health Service Corps and Public Student Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level