Care Navigator

Prime Healthcare • Dallas, TX

12d • Onsite

About The Position

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Dallas Medical Physician Group, affiliated with Dallas Medical Center, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Requirements

• Minimum of two years of experience working in a medical setting and interacting with medical teams and patients.
• Knowledge of community resources and community outreach experience.
• Thorough knowledge of health care systems and medical terminology.
• Working knowledge of HIPAA regulations.
• Strong communication, interpersonal, public speaking, and organizational skills.
• Computer proficiency—Microsoft Office suite.
• Strong problem solving, relationship building and advocacy skills.
• Ability to prioritize workload, handle multiple tasks, and work both independently and with teams.

Nice To Haves

• Bachelor’s Degree
• Post-acute experience
• Bilingual
• Familiarity with databases

Responsibilities

• Identify barriers to care, assist with access issues, develop relationships with health care providers, and ensure effective communications with providers, patients, and caregivers to coordinate services within the organization, at outside facilities, and within the community.
• Track admissions/readmissions, and how patients are helped, and the results of the help given.
• Track and help with Bundle Payments and comprehensive Joint replacement.
• Partner with stake holders to raise awareness about hospital/support programs and services, community resources and needs articulated by patients and families.
• Ongoing evaluation and quality improvement of the program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level