Care Navigation Social Worker

Hospice of the Western Reserve • Cleveland, OH

1d • Onsite

About The Position

Hospice of the Western Reserve is now Reserve Care. Our new name reflects the full scope of care we provide while honoring nearly 50 years of trusted service. We continue to deliver expert hospice, palliative and grief support with the same compassionate team. When you join Reserve Care, you become part of a legacy that walks alongside patients, families and communities with guidance and meaningful support during life’s most important moments. JOIN US IN MAKING THE MOST OF EVERY DAY! Reserve Care operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose-driven work! Do you? JOIN OUR FAMILY! The Care Navigation Social Worker supports referral intake and processing with a focus on psychosocial assessment, access facilitation, and one-call resolution.

Requirements

• Licensed Social Worker (LSW) in the state of Ohio
• Hospice experience preferred
• Strong multitasking abilities
• Excellent communication skills
• Ability to work effectively within an interdisciplinary team
• Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
• Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
• Provide an active driver’s license
• Ability to provide proof of eligibility to work in the United States.
• High level of integrity, ethics and professionalism.

Responsibilities

• Assist with referral intake and processing through dispatch using multiple technology platforms.
• Support psychosocial assessment of complex and challenging referrals.
• Follow up on referrals as needed to ensure access, quality, and timeliness.
• Participate in quality improvement and process improvement initiatives.
• Participate in training peers on referral/intake/dispatch process as well as end-of-life related topics.
• Perform all other duties as assigned.

Benefits

• Retirement
• Health
• Dental
• Vision
• Voluntary benefits
• Corporate Discounts
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed