Inpatient Social Worker (MSW) or Registered Nurse (RN) Care Manager, Full Time, Upper Bucks Campus

St. Luke's University Health Network • Quakertown, PA

3d • Onsite

About The Position

The Registered Nurse or Social Worker Care Manager is responsible for coordinating the complex discharge planning needs of patients, as well as to provide supportive counseling, psycho-social assessment, and interventions for designated patient populations across the continuum of care. Also works with the providers, registered nurse care managers, social workers, and multi-disciplinary care teams to facilitate the achievement of desired patient, quality, and financial outcomes. The schedule for this position includes four (4), ten (10) hour shifts. This will require weekend shifts.

Requirements

• MSW or equivalent from an accredited school of social work.
• Current NJ SW license if working at St. Luke’s Warren Campus.
• May hire per diem BSW’s currently in school within 6 months of completing MSW.
• If primary coverage area is OB, membership in the National Organization of Perinatal Social Workers is required.
• OR: Graduate of professional nursing program.
• Registered Nurse with current license to practice in the State of Pennsylvania or seeking Pennsylvania licensure through reciprocity.
• NJ RN licensure required for Warren Campus.
• BSN required or obtained within 3 years of hire.
• At least two years of experience as an RN or Social Worker in an acute hospital setting.
• Strong critical thinking skills.
• Ability to maintain collaborative and effective working relationships.
• Able to assert needs to patients, families, physicians, and other members of the interdisciplinary team while maintaining established rapport and relationships.
• Knowledge of medical terminology required.
• Ability to communicate both verbally and in written forms.
• Basic computer skills required.

Nice To Haves

• Advanced degree preferred.
• MSN and/or Case Management Certification preferred.
• Previous care management experience is preferred.

Responsibilities

• Develops a discharge plan that addresses the psycho-social needs to meet desired goals for the next step in the continuum of care for patients.
• Collaborates with the patient, family or other caregivers, and multidisciplinary team to design a discharge plan respective of the patient’s needs and goals.
• Works as a team with other members of care management, including but not limited to: RN care managers, assistants, coordinators, utilization management staff, and director.
• Facilitates communication among all treatment team members.
• Manages length of stay by proactively identifying and mitigating issues and barriers to care and a successful discharge plan.
• Updates the care team, patient/family as to the status of the discharge plans. Re-evaluates and revises the discharge plan as additional information is acquired.
• Proactively considers options such as palliative care, homecare and other services that work to keep the patient as healthy as possible in the outpatient setting, minimizing the risk of readmissions.
• Issues applicable state/federal regulatory notices as applicable ie.) Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Bundle Payment Care Initiative (BPCI) notification.
• Monitors risk assessment using available tools and implements discharge interventions accordingly.
• Actively addresses and monitors resource utilization and documents delays as appropriate.
• Identifies patients with an unplanned readmission and completes root cause analysis.
• Coordinates utilization of patient and community resources to facilitate achievement of a safe and effective discharge plan and accomplishment of goals as well as minimizing risk of readmission.
• Collaborates with Outpatient Care Managers to identify patients for handover and post discharge follow up.
• Provides supportive counseling and advocacy to assist patients and/or family with adjustment associated with illness, hospitalization and/or alternative care placement. Facilitates the decision-making process in complex cases.
• Facilitates resolution of issues surrounding patient care in a compassionate manner, utilizing team meetings as appropriate.
• Act as resource to the staff for regulatory issues regarding discharge-planning and psychosocial processes.
• Uses electronic systems to accurately document care manager functions.

Benefits

• St. Luke's is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row.
• For the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award.
• In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024.
• Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level