1099 Care Manager, Health Homes (New York, NY / Field-based)

FreedomCare•New York, NY

1d•Remote

About The Position

FreedomCare is a healthcare company founded in 2016, focused on empowering patients to choose their caregivers for in-home care. The company operates nationwide and is guided by core values: Here For You, Own It, Do the Right Thing, and Be Positive. They are seeking a Health Home Care Manager to join their Care Management team in New York City. This is a contract, field-based position requiring travel within specific boroughs of NYC, offering flexible days and compensation per completed field visit.

Requirements

Associate's degree is a must
2 years of Care Management experience
Must be able to travel to minimum of 2 boroughs - Brooklyn and Queens
Ability to travel in the field to accompany patients to appointments and meet patients in person when needed
Strong working knowledge of local community resources
Demonstrated ability to work with data reporting, documentation, and outcomes
Strong communication and assessment skills; the ability to relate to patients, their families, and community care providers, along with ability to handle rapidly changing crisis situations
Ability to manage high volume caseloads
Able to express empathy and compassion for the underserved
Experience navigating several data management systems, such as Salesforce

Nice To Haves

Bachelor's Degree is a plus
Bilingual Spanish strongly preferred
Ability to travel to all 5 boroughs in the NYC area
Access to a vehicle is strongly preferred

Responsibilities

Screen for Health Home functional scale eligibility, conduct initial Health Homes assessments and reassessments of patient needs, including medical, mental health, substance use, financial, housing, and additional support needs.
Collaborate with medical providers and patients to develop, implement, and coordinate Health Homes compliant care plans for patients with chronic diseases, such as diabetes, asthma, congestive heart failure, hypertension, mental health conditions, substance use, and more, and document care plan outcomes.
Provide direct service to a caseload of chronically ill patients and help them achieve their care plan goals by facilitating referrals, addressing access issues, connecting them to local resources, and developing relationships with healthcare providers.
Coordinate patient services and care with pharmacies, insurance companies, hospital discharge planning, family caregivers, and other providers.
Provide crisis intervention when needed.
Conduct home visits and maintain patient contact and documentation of all services in accordance with Health Homes standards.
Maintain patient confidentiality at all times.