Care Manager-IW

TRILLIUM HEALTH RESOURCES•*Trillium office based location as specified below: , US, NC

1d•$56,270 - $68,428•Remote

About The Position

Trillium Health Resources is seeking a Care Manager – Innovations Waiver (IW) to join their Care Management Team. This role is responsible for providing complex care coordination and monitoring to members with a primary Intellectual or Developmental Disability (IDD), which may include secondary mental health or substance abuse, and/or complex medical/physical health needs. The Care Manager - IW will utilize a dynamic, proactive approach to assessment, monitoring, and complex care coordination to ensure quality support and consistent adherence to waiver requirements. This position focuses on members with IDD, serving children, adolescents, and adults, and assists with integrated care management through multi-disciplinary collaboration and referrals.

Requirements

Must meet QP status.
Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN licensed to practice in NC with four (4) years of full-time experience with the MH/DD/SA population served; OR A graduate of a college or university with a Master’s degree in a human service field and one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional with one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR A graduate of a college or university with a bachelor's degree in a human service field and two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional with two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR A graduate of a college or university with a bachelor's degree in a field other than human services and four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional with four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
If serving members with LTSS needs, must meet minimum QP requirements (A-D) and have at least two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.
License and/or certification may be accepted as noted above.
Must have a valid driver’s license.
Must reside in North Carolina and within 75 miles of Trillium’s South Central Region, specifically Pender County.
Must be able to travel within catchment as required.

Nice To Haves

Bachelor's degree in human services.
Experience with the Innovation Waiver or IDD population and writing person-centered plans.

Responsibilities

Utilize person-centered planning methods/strategies to gather information, understand members' needs, and address specific requirements.
Provide education and support to members regarding their rights and responsibilities.
Consistently complete Discovery activities (information gathering and assessment) as part of the planning process.
Inform members/legally responsible people about available services (Medicaid and state-funded), service options (e.g., Individual/Family Direction for Innovations participants), processes (e.g., requirements for specific services), and natural and community services.
Assist members/legally responsible people in choosing service providers objectively.