Care Manager - Mesa

Abrio Home Care•Mesa, AZ

1d•$44,000 - $46,000•Hybrid

About The Position

At Abrio Home Care, we believe in something bigger than just providing services—we believe in nurturing and improving the human experience. Every day, we work to ensure that the individuals we serve have the choice, independence, and dignity they deserve. If you are passionate about making a difference and want to be part of a team that values trust, integrity, and service excellence, this is your opportunity. As a Care Manager, you won’t just be filling a position—you’ll be driving the quality of care and relationships that define our impact in the community. This role is at the heart of what we do: Advocating for those in need—ensuring our clients receive compassionate, high-quality care tailored to their unique needs. Building meaningful connections with families, case managers, physicians, and community partners who rely on us to provide exceptional service. Driving growth—helping our Mesa office expand by fostering strong business relationships and ensuring we reach more people who need our support. If you’re ready to bring expertise, heart, and action to a role that changes lives every day, we want to meet you.

Requirements

Knowledge of In-home care
Bilingual
High school diploma or equivalent
Minimum of two years of customer service experience
Professional verbal and written communication skills
Ability to type a minimum of 35 wpm
Must be comfortable with using technology
Must be detail-oriented, organized, and adaptable to change
Must be a team player
Good listening skills.
Dependable and Punctual

Nice To Haves

Know Mesa's home care landscape, with experience in care coordination or healthcare.
Be client-focused, ensuring that every individual receives reliable and compassionate support.
Have a strong work ethic and proactive mindset, ready to grow with our team.
Be comfortable in a field-based role, actively engaging with clients and referral sources.
Embrace our core values of service, empathy, trust, integrity, and purpose.

Responsibilities

Conduct intakes, admissions, and client assessments.
Develop, implement, and monitor individualized care plans.
Recognize and respond to condition changes, advocating for necessary interventions.
Ensure service quality through supervisory visits and compliance monitoring.
Work closely with families, case managers, and healthcare professionals
Develop business relationships and expand community partnerships
Participate in on-call rotations and provide support in times of crisis.
Assist with staff recruitment, training, and performance evaluations.