RN-Healthcare Manager

Meta Care Inc•Houston, TX

29d

About The Position

The Care Manager serves as a trusted guide and advocate for clergy of the Catholic Archdiocese of Galveston-Houston, helping them navigate healthcare and supporting their overall well-being. This is a non-bedside advocacy and coordination role rather than hands-on clinical care. The position is part of Clergy Care, a service of Meta Care, Inc., which develops adaptable strategies to help members receive appropriate care in the right setting and at the right time. The Care Manager builds relationships with clergy, helps members access healthcare and benefits, coordinates care and services, supports wellness and prevention, and collaborates with Meta Care staff, client leadership, and affiliated ministries. The position involves visits to members in homes, hospitals, and care facilities; travel to member locations and events as needed; and maintaining confidential, accurate records. The role is full-time and reports to the Vice President of Care Management.

Requirements

At least 3 years of healthcare experience.
RN with BSN or LVN; an active license is not required.
Experience in clinical or medical office settings.
Exceptional communication and listening skills, including the ability to offer emotional support.
Strong organizational abilities and attention to detail.
A humble, service-oriented demeanor and genuine desire to support others.
Ability to work independently and collaborate with healthcare professionals and the Meta Care team.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Successful completion of background checks and required screenings.

Nice To Haves

A passion for helping individuals navigate the healthcare system.
Interest in a meaningful non-bedside nursing role.

Responsibilities

Build trusted relationships with clergy through regular outreach and personal visits.
Serve as a primary contact for clergy who need help navigating healthcare and benefits.
Identify unmet needs and connect clergy with appropriate services and resources.
Promote preventive wellness and educate members about health initiatives and available resources.
Provide educational materials and information about prevention, wellness, chronic disease management, and benefits.
Coordinate medical, dental, and specialist appointments.
Help members navigate healthcare systems and provider networks.
Support benefit coordination and collaborate with plan design vendors when needed.
Coordinate third-party services such as durable medical equipment, home health, and specialty providers.
Connect members with community resources, including transportation, home care, and support services.
Conduct on-site hospital visits and advocate for members during hospitalizations.
Provide post-hospitalization follow-up and care coordination.
Visit members in assisted living, skilled nursing, retirement homes, hospitals, and other facilities.
Conduct home safety assessments and arrange modifications or meal services when needed.
Assist with remote monitoring tools such as glucometers, blood pressure cuffs, and alert systems.
Collaborate with Meta Care support staff, including pharmacists, nutritionists, and social workers.
Coordinate and communicate with client leadership and client-affiliated ministries and services.
Participate in client meetings to identify needs and ensure comprehensive support.
Develop outreach initiatives to increase awareness of available services and benefits.
Maintain accurate and timely documentation of member interactions and services.
Maintain confidentiality in accordance with PHI and HIPAA guidelines.
Engage respectfully and professionally with clergy members and colleagues.
Travel to member locations and events as needed.
Perform additional duties as assigned by the Vice President of Care Management.
Successfully complete background checks and required screenings.