Care Manager

HomeWell Care Services MA320 • Lynnfield, MA

12d • $65,000 - $80,000 • Hybrid

About The Position

HomeWell Franchise – Care Manager Position Summary

HomeWell is a non-medical home care franchise dedicated to helping seniors and individuals maintain independence, dignity, and quality of life in the comfort of their own homes. We provide personalized services including companionship, personal care, and daily living support.

We are seeking a results-driven Care Manager to lead care delivery, manage client relationships, and support business growth. This role is responsible for conducting client assessments, developing and overseeing care plans, supervising caregivers, and ensuring high client satisfaction.

The Care Manager plays a critical role in both operations and growth—building strong relationships with clients and families, supporting onboarding, and identifying opportunities to expand services. You will work closely with the Administrator to ensure smooth operations, compliance, and consistent service quality.

Requirements

• Results-driven
• Lead care delivery
• Manage client relationships
• Support business growth
• Conduct client assessments
• Develop care plans
• Oversee care plans
• Supervise caregivers
• Ensure high client satisfaction
• Build strong relationships with clients and families
• Support onboarding
• Identify opportunities to expand services
• Work closely with the Administrator
• Ensure smooth operations
• Ensure compliance
• Ensure consistent service quality

Responsibilities

• Conduct client assessments and develop care plans
• Update care plans based on client condition
• Communicate with clients and families
• Handle complaints and ensure satisfaction
• Train caregivers on care delivery and safety
• Supervise caregivers and evaluate performance
• Ensure compliance with care standards and regulations
• Maintain accurate client records and documentation
• Conduct home visits and reassessments
• Coordinate with external providers
• Provide ongoing caregiver training
• Support client education and quality of life
• Build strong relationships with prospective clients and families
• Explain care plans and service value clearly
• Support client decision-making process
• Collaborate with Administrator on client onboarding
• Identify opportunities to expand services
• Maintain long-term client relationships

Benefits

• Paid time off
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed