Care Manager - Long Term Care

SMP Health - St. Catherine • Fargo, ND

3d • Onsite

About The Position

SMP Health is seeking a compassionate and resident-focused Care Manager to join our team at St. Catherine North. In this role, you will serve as an advocate, resource, and support person for residents and their families throughout their long-term care journey. You will work closely with residents, families, and the interdisciplinary team to promote quality of life, support care planning, and ensure person-centered care. This is a rewarding opportunity for someone who is passionate about building relationships, supporting resident well-being, and helping individuals navigate life in a long-term care setting.

Requirements

• Knowledge of resident rights, care planning, and long-term care practices
• Strong communication, conflict resolution, and interpersonal skills
• Ability to build relationships with residents, families, and team members
• Strong organizational and documentation skills
• Ability to work collaboratively within an interdisciplinary team

Nice To Haves

• Bachelor's degree in Social Work, Human Services, Psychology, Gerontology, or a related field
• Licensed Social Worker
• Experience in long-term care, healthcare, social services, or case management

Responsibilities

• Serve as an advocate for residents, supporting resident rights, dignity, and choice
• Build positive relationships with residents and families
• Complete psychosocial assessments and participate in care planning
• Support residents through adjustment, behavioral, emotional, and social challenges
• Facilitate communication between residents, families, and care teams
• Coordinate family meetings and care conferences as needed
• Assist with discharge planning and coordination of community resources
• Collaborate with nursing, therapy, activities, dietary, and leadership teams
• Maintain accurate documentation and support regulatory compliance
• Promote resident engagement, independence, and quality of life programs

Benefits

• Health, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Life Insurance
• Flexible Spending and Health Savings Accounts
• Tuition Reimbursement
• Employee Assistance Program
• Referral Program
• Opportunities for Advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level