Care Manager – Waitlist
About The Position
Trillium Health Resources is hiring a Care Manager – Waitlist to provide Tailored Care Management to members on the Registry of Unmet Needs (RUN). The role involves engaging members, assessing their needs, and coordinating physical health, behavioral health, and related unmet resource needs. The Care Manager reviews applications to assess potential eligibility for Innovations Waiver services, educates individuals and families about the RUN and available service, supply, and equipment resources, and helps members obtain clinical information and begin relevant Medicaid or disability determination processes. The position is remote within Trillium’s Mid State Region, which includes Anson, Guilford, Montgomery, Randolph, and Richmond counties. The employee must be able to travel within the catchment area as required. Typical working hours are 8:30 a.m. to 5:00 p.m.; flexible schedules may be available for some roles with management approval.
Requirements
- Must meet Qualified Professional (QP) status through one of the specified pathways: full licensure by the North Carolina governing board regulating Human Services professions; or full RN licensure in North Carolina plus four years of full-time experience with the MH/DD/SA population served; or a master’s degree in a human service field plus one year of qualifying full-time MH/DD/SA experience, or equivalent supervised substance-abuse counseling experience; or a bachelor’s degree in a human service field plus two years of qualifying full-time MH/DD/SA experience, or equivalent supervised substance-abuse counseling experience; or a bachelor’s degree in a non-human-services field plus four years of qualifying full-time MH/DD/SA experience, or equivalent supervised substance-abuse counseling experience.
- Must have a valid driver’s license.
- Must reside within Trillium’s Mid State Region: Anson, Guilford, Montgomery, Randolph, or Richmond County.
- Must be able to travel within the catchment area as required.
- All candidates must pass a drug test as a condition of employment.
Responsibilities
- Provide Tailored Care Management to members on the Registry of Unmet Needs (RUN).
- Engage members and assess their needs.
- Coordinate members’ physical health, behavioral health, and unmet related resource needs.
- Review applications to assess whether a member is potentially eligible for Innovations Waiver services.
- Educate individuals and families about the Registry of Unmet Needs (RUN) and available resources for services, supplies, and equipment.
- Help members obtain needed clinical information and begin relevant Medicaid or disability determination processes.
- Travel within the catchment area as required.
Benefits
- Health insurance with no premium for employee coverage.
- Flexible Spending Accounts.
- 24 days of paid time off (PTO) and 12 paid holidays in the first year.
- North Carolina Local Government Retirement Pension (defined-benefit plan).
- 401(k) with a 5% employer match and immediate vesting.
- Public Service Loan Forgiveness (PSLF) qualifying employer.
- Quarterly stipend for remote-work supplies.
- Work-from-home options for most positions.
- Flexible work schedules for some roles, with management approval.
- Collaborative, mission-driven work environment.
- Opportunities for professional growth in a diverse, inclusive culture.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
