Care Manager

EPIC Health System • Southfield, MI

13d • Hybrid

About The Position

At EPIC Health, we’re not just improving healthcare—we’re redefining it. We believe every patient deserves personalized, comprehensive care that delivers real results. As a Care Manager, you’ll play a vital role in supporting patients with medication management, care coordination, and overall health outcomes. No pharmacy technician license? No problem. We provide training and support to help you obtain your temporary Pharmacy Technician license and grow within the role. If you have a background in healthcare and a passion for helping patients navigate their healthcare journey, this is your opportunity.

Requirements

• Experience in healthcare, patient care, patient coordination, or similar healthcare roles.
• Strong communication and interpersonal skills.
• Ability to manage multiple patients and tasks in a fast-paced environment.
• Comfortable using technology, including EHR systems (training provided).

Nice To Haves

• Experience in long term care facilities, hospital settings, medication management, or chronic disease management.
• Previous experience working with high-risk or complex patient populations.
• Interest in obtaining a Pharmacy Technician license (training and support provided).

Responsibilities

• Review and document patients’ medication histories for accuracy and completeness.
• Assist in coordinating medication refills, prior authorizations, and delivery services.
• Support pharmacists and providers in identifying discrepancies or concerns.
• Educate patients on medication use, adherence strategies, and general care plans.
• Serve as a primary point of contact for patient questions and support.
• Proactively follow up with patients to ensure adherence and continuity of care.
• Support patients through transitions of care (discharges, new diagnoses, etc.).
• Coordinate across providers, pharmacies, and care teams to ensure seamless care.
• Identify and address barriers to care, improving access and outcomes.
• Maintain accurate, up-to-date patient records in the EHR system.
• Document all patient interactions, interventions, and care coordination efforts.
• Ensure adherence to HIPAA and healthcare regulations.
• Participate in quality improvement initiatives focused on patient outcomes and safety.

Benefits

• Pharmacy Technician Training & Licensing Support (including temporary license pathway)
• Career Growth Opportunities within care management and pharmacy services
• Competitive Compensation
• Comprehensive Benefits (medical, dental, vision)
• 401(k) Retirement Plan
• Paid Time Off & Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed