Care Manager Supervisor

Partnership for Children•Bloomfield, NJ

23h•Hybrid

About The Position

Partnership for Children of Essex (PCE) is currently seeking a Care Manager Supervisor. This role is ideal for a motivated and compassionate professional who is committed to providing exceptional service and advancing positive outcomes for children and families across Essex County.

Requirements

Master’s degree in a relevant discipline (e.g., social work, counseling, psychology, criminal justice, special education)
Minimum of two years of post-master’s supervisory experience in child welfare, children’s behavioral health, juvenile justice, special education, or a related human services field
Experience in clinical assessment and child/adolescent development; community-based experience strongly preferred
Demonstrated clinical and cultural competence, with the ability to manage complex cases across child-serving systems
Strong writing and computer skills, including experience with data systems and reporting
Excellent public speaking and presentation skills
Ability to contribute positively to a high-performing, mission-driven team
Valid driver’s license required

Nice To Haves

Professional licensure preferred
Knowledge of the Essex County community preferred
Experience with community relations and resource development is a plus
Familiarity with or ability to integrate the Wraparound Model into daily practice
Bilingual skills are a plus
Prior wraparound experience preferred

Responsibilities

Advance the mission and values of the Partnership for Children of Essex by supporting staff, children, and families with integrity and purpose
Lead, mentor, and develop a team of Care Managers to drive high performance and support ongoing professional growth
Promote service excellence by monitoring outcomes, ensuring compliance, and maintaining high-quality documentation standards
Provide guidance on complex cases, helping staff navigate challenges with confidence, clarity, and sound judgment
Partner cross-functionally to strengthen communication, collaboration, and coordinated care in support of families
Support recruitment, onboarding, and training initiatives to build and retain a strong, mission-driven team
Foster a positive, accountable, and inclusive team environment aligned with organizational values
Coordinate high-quality service delivery and effective resource management across programs
Deliver formal and informal presentations within the community to promote the mission and services of the organization
Collaborate with the Community Resource Manager and Community Resource Team to assess service utilization, identify gaps, and strengthen resource linkages
Serve as a role model to Care Managers, youth, and families by demonstrating professionalism, empathy, and leadership
Plan, organize, and facilitate in-service trainings to support staff development and program effectiveness
Design, prepare, and analyze reports using systems such as Power BI to support data-driven decision-making
Provide insights, analysis, and recommendations to Senior Management and the Board of Trustees to enhance service delivery and resource allocation
Serve as a liaison to the Operations Director on matters related to child and family services requiring review or approval
Perform other duties as assigned to support the overall success of the organization