About The Position

The Care Manager I (Masters Social Work) coordinates patients’ needs through the continuum of care, which can include pre-admission through post-discharge plans. This role works in collaboration with physicians, nurses, clinical staff, and community agencies to identify and arrange for appropriate care. The role reviews clinician assessments and patients’ financial, family, and psychosocial support to develop comprehensive care and/or discharge plans. It may focus more heavily on a specific aspect of Care Management like discharge planning, utilization review, and/or providing psychosocial support. The role may review records to assess for appropriate admission status, level of care, payer source, and UR contracts to validate billing. It may provide psychodynamic intervention and crisis counseling to support patients and families. The role educates patients and families on their healthcare options and connects them with resources. It documents pertinent patient issues, contacts, and plans on the medical records. The Care Manager I is a mandated reporter for elder, child, and spousal abuse. The Community Care role specifically provides Care Management support to high-risk, homeless, and mental health populations. Performs other duties as assigned.

Requirements

  • Master's Social Work (MSW)

Responsibilities

  • Coordinate patients’ needs through the continuum of care, which can include pre-admission through post-discharge plans.
  • Work in collaboration with physicians, nurses, clinical staff, and community agencies to identify and arrange for appropriate care.
  • Review clinician assessments and patients’ financial, family, and psychosocial support to develop comprehensive care and/or discharge plans.
  • Focus on specific aspects of Care Management such as discharge planning, utilization review, and/or providing psychosocial support.
  • Review records to assess for appropriate admission status, level of care, payer source, and UR contracts to validate billing.
  • Provide psychodynamic intervention and crisis counseling to support patients and families.
  • Educate patients and families on their healthcare options and connect them with resources.
  • Document pertinent patient issues, contacts, and plans on the medical records.
  • Act as a mandated reporter for elder, child, and spousal abuse.
  • Provide Care Management support to high-risk, homeless, and mental health populations.
  • Perform other duties as assigned.
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