The Care Manager I (RN) in Utilization Review coordinates patients’ needs across the continuum of care, from pre-admission through post-discharge planning. The role collaborates with physicians, nurses, clinical staff, and community agencies to identify and arrange appropriate care. The Care Manager reviews clinician assessments and patients’ financial, family, and psychosocial support to develop comprehensive care and discharge plans. The role may focus on discharge planning, utilization review, and/or psychosocial support. It may also involve reviewing records to assess admission status, level of care, payer source, and utilization-review contracts to validate billing. The Care Manager may provide psychodynamic intervention and crisis counseling, educate patients and families about healthcare options, and connect them with resources. The position documents pertinent patient issues, contacts, and plans in medical records and is a mandated reporter for elder, child, and spousal abuse. The Community Care role provides care management support to high-risk, homeless, and mental health populations. The ED Care Manager role also collaborates on care management for consulted geriatric patients age 65 and older, addressing their physical, emotional, financial, and social well-being. Other duties may be assigned.
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Job Type
Full-time
Career Level
Entry Level