Care Manager, I/DD

MONARCH•Concord, NC

1d•$51,000•Onsite

About The Position

The primary responsibilities of the care manager is to plan, coordinate, track, and monitor care to individuals to achieve the key goals of the BH I/DD Tailored Plan. Care managers serving I/DD and/or TBI members must have the following minimum qualifications: Licensure as a registered nurse (RN) OR a bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area; Two years of experience working directly with individuals with an I/DD or a TBI; Meet North Carolina’s definition of a Qualified Professional per 10A-NCAC 27G .0104. Spanish-speaking preferred.

Requirements

Bachelors: Human Services (Required)
Drivers License (Valid) - USA
Qualified Professional (QP) - Monarch-DSM
Registered Nurse (RN) - State Board of Nursing
LTSS and/or HCBS (NC Innovations/TBI Waiver) coordination, care delivery monitoring, and care management experience | 2 Years | Required
Licensure as a registered nurse (RN) OR a bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area
Two years of experience working directly with individuals with an I/DD or a TBI
Meet North Carolina’s definition of a Qualified Professional per 10A-NCAC 27G .0104

Nice To Haves

Spanish-speaking preferred

Responsibilities

Actively engages with individuals receiving care management services through assessment, care coordination, health promotion, and comprehensive transitional care up to inform the ISP.
Adheres to all deadlines as outlined by the service definition. Demonstrate knowledge of and comply with all agency policies/procedures and service definition.
Assists the individual supported to direct the planning process/plan development, to the extent desired by the individual, with emphasis on the person’s choice. Provide education regarding services to all parties involved in the care and support of the individual.
Coordinates care team meetings with the individual, family, and paid or unpaid supports identified in the person’s life.
Coordinates appropriate referrals to community resources and empowers individuals to be responsible for their own healthcare and personal needs. Referrals will include, but are not limited to, linking with supports for behavioral health, physical health, and Social 6. Determinants of Health (SDOH) needs.
Manages transitions of care for people transitioning from one clinical setting to another and/or life transitions as outlined in the service definition.
Communicates effectively with individuals utilizing person-centered practices such as motivational interviewing, person-centered thinking, and trauma informed care. Communicates effectively with external stakeholders such as providers, MCOs, other natural support as needed.
Educates individuals/families on methodology for budget development and mechanisms available to modify the individual budget.
Establishes collaborative relationships with community stakeholders within the assigned geographical region to improve resource linkage.
Identifies and provides emergency crisis response as necessary and following agency policies related to crisis. Participation in agency on-call structure may be required.
Review data to identify and determine appropriateness for services, which includes monitoring utilization, reporting, clinical measurement data and compliance issues.
Maintain trainings as required and requested.
Complete all other relevant responsibilities as assigned by the supervisor.
Driving and travel may be required