Care Manager / Housing Navigator

Home & Health Care Management•Redding, CA

29d•Onsite

About The Position

Home & Health Care Management is the oldest home health care agency in Northern California. Our agency specializes in delivering comprehensive in-home care and case management for older adults, children, and those living with disabilities across many counties. We use a matrix of Medi-Cal, Medicare and targeted health programs to find solutions that work for our clients. We are currently looking to add a new member to our Enhanced Care Management Team to provide comprehensive case management services and housing navigation services. We serve patients from most counties in Northern California.

Requirements

Current CPR certification
Valid California Driver’s License
Eligible to be insured under our liability policy with a clean DMV report
Your own car, and proof of current auto insurance
Pre-employment background check and fingerprinting compliance
Ability to communicate in English effectively in both writing and verbally with colleagues, supervisors and participants
Ability to work in the community for face-to-face visits with the clients and in the office environment
Knowledge of basic problems and needs of people diagnosed with a physical disability or emotional disturbance
Skilled in assessing and prioritizing multiple tasks, projects, and demands
Skilled in working within deadlines to complete projects and assignments
Able to establish and maintain effective working relations with co-workers, and community providers
Able to use a computer utilizing a variety of standard software (including an electronic medical record)
Ability to work independently as well as a team member

Nice To Haves

Experience with the Justice Involved population
Cal-AIM Program knowledge and experience with HUD and housing programs
Experience providing care management services and knowledge of low-income housing resources
Knowledge of community and supportive services
Bilingual skills are preferred, especially in languages such as Russian, Spanish, Hmong or Portuguese
Education in social work or related fields such as gerontology, sociology or psychology

Responsibilities

Work with a Care Management Team comprising of care managers who provide comprehensive case management services
Assists the team with finding community resources needed to meet the participant’s needs. This includes, but is not limited to, housing, medical equipment and supplies, access to primary care physicians and specialists, access to food, clothing and household goods and medical transportation.
Provide and guide participants with application process for services, such as health benefits and insurance coverage, IHSS, CalFresh and Waiver and managed care programs.
Engages in advocacy efforts to ensure participants receive timely medical services to remain safe in their community
Provides education to participants so they can better understand the benefits of services and community support programs
Documents consumer interaction and maintains timely reporting and documentation requirements
Observes participant’s behavior; reports significant changes to supervisor and medical provider. Documents reports timely and appropriately.