Care Management Supervisor

The Children's Village • Dobbs Ferry, NY

2d • $69,003 - $79,353

About The Position

Reporting to the Director of Care Management, the Care Management Supervisor oversees and supports the work of the agency’s Care Managers and ensures that services are provided to clients consistent with regulatory and programmatic standards, agency values, and best practices. The Care Management Supervisor works with the Director and the QA Coordinator to ensure that client outreach, eligibility, and acuity assessments, plans of care, and billable services are executed and documented appropriately, and that clients receive high quality, person-centered services in a supportive and affirming context. The Care Management Supervisor also facilitates linkages with other agency programs (such as Residential Treatment, Foster Care, and Preventive programs) and ensures that the work of Care Managers is coordinated with these programs in accordance with regulatory guidance, best practice, and the best interests of our clients.

Requirements

• Bachelor’s degree in Social Work, Public Health, Psychology, or a related field required.
• At least three years’ experience in human services, health care, or a related field required.
• Outstanding attention to detail, organizational skills and project management ability.
• Excellent written and verbal communication skills.
• Demonstrated ability to work constructively and effectively with a diverse human services workforce.

Nice To Haves

• Master’s degree in Social Work, Public Health, Psychology, or a related field, OR a registered or licensed Nurse / Nurse Practitioner preferred.
• Supervisory experience in Health Homes or another Medicaid program strongly preferred.
• Experience with billing and revenue cycle management in the health or behavioral health care field preferred.

Responsibilities

• Oversees and supports the work of the agency’s Care Managers.
• Ensures services are provided to clients consistent with regulatory and programmatic standards, agency values, and best practices.
• Works with the Director and the QA Coordinator to ensure that client outreach, eligibility, and acuity assessments, plans of care, and billable services are executed and documented appropriately.
• Ensures clients receive high quality, person-centered services in a supportive and affirming context.
• Facilitates linkages with other agency programs (such as Residential Treatment, Foster Care, and Preventive programs).
• Ensures that the work of Care Managers is coordinated with other programs in accordance with regulatory guidance, best practice, and the best interests of our clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager