Care Logistics Manager

Home Helpers of AR•Rogers, AR

58d•Onsite

About The Position

Home Helpers is looking to hire an outgoing individual as our Care Logistics Manager to accommodate growth in our company. This position will be the primary point of contact for our caregivers and our clients. This role is instrumental in the success of our company and we are committed to using a modern approach while providing the highest quality of care services in the communities we serve.

Requirements

High school diploma or general education degree (GED); or one (1) to two (2) years’ related experience and/or training; or equivalent combination of education and experience
Proficiency with Microsoft Suite and or Google Suite and scheduling software
Working knowledge of basic medical terminology
Must possess an extreme sense of urgency, be dependable and reliable.
Demonstrates competency, organization, attention to detail, flexibility and cooperation in performing all job responsibilities.
Must be able to multi-task in a fast-paced office environment.
Must have excellent written and oral communication skills in person, on the phone, text and email.
Have a current DL with auto insurance

Responsibilities

Understand and adhere to established Home Helpers care policies and procedures
Schedule client appointments/visits according to Service Plan/Care Plans and staff availability
Enter scheduling data, create and release weekly schedule for all assigned Caregivers (including call-outs, vacation coverage, etc.)
Maintain call-in, retention and staff and client statistic reports
Adhere to all HIPAA regulations
Ability to manage a high volume of incoming calls, while placing several outgoing calls to staff open client shifts, on a timely basis.