Care Coordinator (Bilingual English / Spanish)
ESPERANZA HEALTH CENTERS•Chicago, IL
•$19 - $22•Hybrid
About The Position
As a Care Coordinator, you hold a vital role in providing care management to a group of patients and assisting in prevention efforts to help patients achieve and maintain their optimal level of health. You’ll use a team-based approach to act as a resource to patients and health care staff to ensure patients receive all the care and services they require. Esperanza Health Centers operates under the Patient-Centered Medical Home (PCMH) model, aiming to make healthcare accessible, welcoming, and personalized.
Requirements
- Associates Degree or equivalent work experience, required.
- Three or more years of clinical experience, required.
- Bilingual English/Spanish, required
Nice To Haves
- Experience as a Medical Assistant, Case Manager or Health Educator, preferred.
- Previous experience with Electronic Health Records, preferred.
- Knowledge of Microsoft Office (Excel, Word), preferred.
Responsibilities
- Use assessment results and provider input to refer patients to community resources (e.g. health insurance services, public assistance, transportation, child care, employment, nutritional/exercise classes, etc.) and to ensure services are received.
- Help patients to connect to primary care, specialty, and ancillary (e.g. lab/diagnostic) services by providing information and making appointments as needed.
- Encourage patients to become actively engaged in their own health through calm, compassionate communication, and by utilizing motivational interviewing techniques.
- Communicating with care team, reviewing patient charts, identifying gaps in care, identify areas of need, scheduling appointments, participating in the establishment of the care plan, ensuring fidelity to the care plan.
- Facilitate communication among patients, providers, nurses, medical assistants and outside resources, related to the care of patients.
- Maintain timely and consistent communication with patients regarding their health care and resource needs.
- Engage in community outreach with neighborhood schools, churches and other business partners.
Benefits
- BCBS Medical PPO Plans
- Ameritas Dental & Eye Med Vision Coverage
- Tuition Reimbursement (up to $5,000/year)
- 10 Paid Holidays + 16 Days of Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
