Care Coordinator

Lifemark Health Group•Brantford, ON

10d•Onsite

About The Position

Care Coordinator – pt Health - Fairview Physiotherapy Location: 40 Shellington Pl, Brantford, ON Status: Temporary Full Time - Expected end date of April 2027 Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a Care Coordinator at pt Health - Fairview Physiotherapy, a Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator who shares this same philosophy. At Lifemark, we walk the talk of our company Core Values: “We have fun”, “We strive for simplicity”, "We trust each other to do the right thing”, “We go the extra kilometre” and “We belong here”.

Requirements

High School Diploma, G.E.D. or equivalent
1-5 years of experience in a clinical or similar environment
High degree of organizational and multi-tasking skills with the ability to prioritize in a busy and fast-paced work environment
Excellent customer service skills and telephone etiquette
A “self-starter” with an ability to work independently and collaboratively in a team environment
Ability to hit the ground running in a busy and fast-paced working environment
Strong computer and data entry skills preferably in MS Office -Word & Excel

Nice To Haves

Post secondary education in Medical Office Administration or related field considered an asset
Previous experience working in a Physiotherapy or multidisciplinary clinic considered a strong asset

Responsibilities

Creating an environment that is welcoming and warm to the patients
Dealing effectively with customer and patient inquiries as well as complaints
Management of reception area
Maintaining Accounts Receivable
Accurately entering incoming payment and monthly deposit reconciliation
Ensuring timely entry, accuracy and completeness of all patient data in the Lifemark Patient System including intake, assessment and discharge information
Timely submission of forms to insurance companies and stakeholders
Expense and petty cash processing and control
Obtain and promote GMB reviews and coach staff on the same
Accounting controls and reporting
Manage payroll, including accuracy, communications and meeting deadlines
Clinic office management & administration
Adherence to all company protocols

Benefits

Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
Supportive and collaborative administrative team
Positive and comforting work environment
Opportunities for growth within a national company
Nationally recognized brand with a strong digital presence

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