Care Coordinator (Medical Receptionist/PSR)

Confluent Health • Scottsdale, AZ

15d • Onsite

About The Position

Foothills Sports Medicine Physical Therapy, a member of the Confluent Health family, is looking for a Part Time Front Desk Medical Receptionist to join our team! This role involves managing front desk operations, patient check-in/check-out, appointment scheduling, referral coordination, insurance verification, payment collection, and maintaining accurate patient records within an EMR system. The position requires excellent customer service skills, adherence to HIPAA compliance, and fostering a welcoming healthcare environment.

Requirements

• High School Diploma/GED required
• Basic office and customer service skills

Nice To Haves

• Previous experience in a similar role desired but not required

Responsibilities

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED