Care Coordinator (Medical Receptionist/PSR)
About The Position
HPRC, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join their team at the LoveJoy clinic in Hampton, GA. The role involves managing front desk operations, patient check-in/check-out, appointment scheduling, referral coordination, insurance verification, payment collection, and maintaining accurate patient records within the EMR system. The position requires excellent customer service, professional phone etiquette, and adherence to HIPAA compliance. The clinic operates Monday-Friday with occasional Saturdays, and candidates must be available for shifts ending around 7:00 PM on weekdays and 4:00-5:00 PM on Fridays.
Requirements
- High School Diploma/GED required
- Basic office and customer service skills
Nice To Haves
- Previous experience in a similar role desired but not required
Responsibilities
- Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
- Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
- Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
- Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Benefits
- Competitive salary
- Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free Life Insurance
- Parental Perks!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
