Care Coordinator (Medical Receptionist/PSR)
Confluent Health System Solutions•Atlanta, GA
•Onsite
About The Position
Confluent Health System Solutions, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our Emory Healthcare team! This role involves managing front desk operations, patient check-in/out, appointment scheduling, referral coordination, and ensuring exceptional customer service. The position also includes verifying insurance, processing authorizations, collecting payments, maintaining accurate patient records in the EMR system, and answering phone calls while upholding HIPAA compliance.
Requirements
- High School Diploma/GED required
- Basic office and customer service skills
Nice To Haves
- Previous experience in a similar role desired but not required
Responsibilities
- Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
- Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
- Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience
Benefits
- Competitive salary
- Employee-centric work culture
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free Life Insurance
- Parental Perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
