Care Coordinator
America's Home Health Services•Indiana, PA
•Onsite
About The Position
As a Care Coordinator at America's Home Health Services, you will be at the center of our operations, ensuring smooth communication and high-quality service delivery. This role involves coordinating care for consumers, scheduling caregivers, providing customer service, managing a multi-line phone system, addressing concerns, collaborating with internal teams, maintaining records, and supporting general administrative duties in a home care setting. The company is a mission-driven team dedicated to improving lives across Pennsylvania and is an equal opportunity employer.
Requirements
- Strong organizational and multitasking skills
- Excellent communication and problem-solving abilities
- Ability to stay calm and effective in a fast-paced environment
- A compassionate, team-oriented mindset
Nice To Haves
- Experience in scheduling, customer service, or healthcare coordination preferred
Responsibilities
- Use state-of-the-art scheduling software to coordinate care for consumers
- Schedule caregivers, including new hires and last-minute replacements
- Deliver top-tier customer service to clients and staff
- Manage a multi-line phone system in a fast-paced environment
- Receive and address consumer and caregiver concerns with professionalism and empathy
- Collaborate with internal teams to ensure seamless care coordination
- Maintain accurate documentation and scheduling records
- Support general administrative and coordination duties typical in home care settings
Benefits
- Over a month of Paid Time Off (PTO)
- Comprehensive Medical, Dental & Vision Insurance
- Retirement Plan Options
- Career Growth Opportunities
- Supportive Team Environment
- Ongoing Training & Development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
