Care Coordinator (Bilingual - No Field Work Required!)
About The Position
New York Psychotherapy and Counseling Center (NYPCC) is a leader in community mental health, serving over 15,000 clients each month across four locations. They operate the largest mental health clinic in New York State and are committed to innovation and Caring for the Community through both in-person and telehealth services. NYPCC is certified as a Platinum Bell Seal organization by Mental Health America and was named one of the Top Places to Work in New York in 2025. The company is seeking an energetic, bright, and self-motivated Care Coordinator for a full-time position based out of their state-of-the-art Child and Family Health Center in Brooklyn, NY. This role is part of the Gateway to Wellness Health Home Care Management initiative, which supplements and enhances current behavioral health services throughout the NYC area.
Requirements
- MUST be bilingual (English/Spanish)
- Bachelor's Degree required
- Experience with RMA required
- Possess knowledge of various resources and services within a community to assist with overall service delivery and linking members to the services they need or want based on a client-centered service plan
- Possess excellent verbal and written communication skills to be able to provide linguistically appropriate services to their assigned caseload
- Communicate with other professionals, a network of providers and managed care organizations regarding client statuses, level of functioning and needs for additional services
Nice To Haves
- Experience with HARP clients preferred
Responsibilities
- Manage a 85+ caseload of Health Home Care clients
- Assist in developing a Comprehensive Care Plan
- Address various service needs (e.g. Housing, Benefits, medical care, transportation, education, employment, Crisis Intervention and other supportive services to enhance client's quality of life)
- Work as a member of Care Team including; Supervisor, Clinicians, verbal Psychotherapists, and Psychiatrists
- Successfully execute advocacy, assessment, service planning, creating linkages/referrals and ongoing documentation and monitoring of Electronic Health Records
- Contact individuals diagnosed with mental illness, substance abuse disorders and chronic medical conditions that significantly impact functioning on a monthly basis in person and by phone
Benefits
- We Pay Down Student Loans
- Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
- Paid Time Off and Company Paid Holidays
- Annual Rate Increases
- 403B Retirement Plan
- Continuing Education Opportunities Available
- Professional Development through NYPCC Academy
- Amazing Workplace Culture
- Very competitive salary
- Bonuses
- Perkins and other loan forgiveness may also be available, in addition to our Student Loan Pay Down incentive
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
