Care Coordinator (Bilingual - No Field Work Required!)

New York Psychotherapy and Counseling CenterBrooklyn, NY
Hybrid

About The Position

We are currently seeking an energetic, bright, and self-motivated Care Coordinator to join our team. This is a full-time position that will be based out of our state-of-the-art Child and Family Health Center located at 91-09 Roosevelt Ave, Jackson Heights, NY 11372. Gateway to Wellness is a Health Home Care Management initiative being implemented by New York Psychotherapy & Counseling Center (NYPCC) to supplement and enhance the current behavioral health services we offer and provide throughout the NYC area.

Requirements

  • MUST be bilingual (English/Spanish)
  • Bachelor's Degree required
  • Experience with RMA required
  • Possess knowledge of various resources and services within a community to assist with overall service delivery and linking members to the services they need or want based on a client-centered service plan
  • Possess excellent verbal and written communication skills to be able to provide linguistically appropriate services to their assigned caseload
  • Communicate with other professionals, a network of providers and managed care organizations regarding client statuses, level of functioning and needs for additional services

Nice To Haves

  • Experience with HARP clients preferred

Responsibilities

  • Manage a 85+ caseload of Health Home Care clients
  • Assist in developing a Comprehensive Care Plan
  • Address various service needs (e.g. Housing, Benefits, medical care, transportation, education, employment, Crisis Intervention and other supportive services to enhance client's quality of life)
  • Work as a member of Care Team including; Supervisor, Clinicians, verbal Psychotherapists, and Psychiatrists
  • Successfully execute advocacy, assessment, service planning, creating linkages/referrals and ongoing documentation and monitoring of Electronic Health Records
  • Contact individuals diagnosed with mental illness, substance abuse disorders and chronic medical conditions that significantly impact functioning on a monthly basis in person and by phone

Benefits

  • Medical
  • Dental
  • Vision
  • Paid Time Off
  • Salary Increases
  • Bonuses
  • 403b Retirement Plan
  • Perkins and other loan forgiveness may also be available
  • Student Loan Pay Down incentive
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