Care Coordinator

CODA INC•Portland, OR

7d•$54,000 - $60,000

About The Position

OTP Care Coordinator CODA, Inc. | Opioid Treatment Program (OTP) Full-Time | Exempt | Monday–Friday (Day Shift) Be the Connection That Keeps Patients Engaged in Recovery. At CODA, Inc., we know recovery doesn’t happen in isolation—it happens through connection, coordination, and consistent support. As an OTP Care Coordinator, you are a critical link between patients, providers, and community resources. You help ensure patients stay engaged, safe, and supported throughout their treatment journey. If you are passionate about patient advocacy, care coordination, and using data to improve outcomes—this is a role where your work truly changes lives. Why You’ll Love Working at CODA • Mission-Driven Work – Help individuals reclaim their health and dignity • Comprehensive Benefits Package – Medical, dental, vision, and retirement options • Team-Oriented Culture – Work alongside collaborative, compassionate, courageous, and respectful professionals • Meaningful Impact – Directly improve patient engagement, safety, and retention • Growth & Development – Build skills in care coordination, data analysis, and behavioral health systems What You’ll Be Doing You will play a key role in coordinating care and improving patient outcomes through both direct engagement and data-driven decision making: Track patient progress during the first 90 days of treatment and intervene as needed Conduct proactive outreach to patients (calls, letters, follow-ups) Coordinate care with internal teams and external partners (jails, SNFs, community providers) Monitor key data points such as missed doses, UAs, and treatment adherence Support Medication First Track patients and assist with panel management Participate in interdisciplinary team meetings, huddles, and care planning Coordinate referrals for housing, primary care, mental health, and other services Maintain accurate documentation in the electronic medical record Ensure compliance with regulatory standards (OARs, Joint Commission, SAMHSA) Support development of dashboards and data tracking to improve outcomes What Makes You Successful in This Role You are highly organized and comfortable working with data You are proactive and don’t wait for problems—you prevent them You build trust quickly with patients and partners You can manage complex cases while maintaining professionalism and boundaries You believe in recovery and evidence-based care QualificationsWhat You Bring Bachelor’s Degree in Social Work or related field (preferred) 2+ years experience in care coordination, healthcare, or social services Strong understanding of community resources and patient engagement strategies Ability to analyze data and translate it into action Strong communication and relationship-building skills Certifications (Required or Within Timeline): CADC I (or ability to obtain within 24 months; CADC-R within 30 days minimum CPR Certification (within 90 days) Crisis Prevention Training (within 90 days) Valid OR/WA Driver’s License (if required for role) Why This Role Matters The first 90 days of treatment are critical. Your work ensures patients don’t fall through the cracks—helping them stay engaged, connected, and moving forward in recovery. You are not just coordinating care. You are helping sustain recovery. Ready to Make a Difference? If you’re passionate about behavioral health, coordination of care, and making a real impact in people’s lives—we encourage you to apply today. Join CODA. Be the connection that supports recovery.

Requirements

Bachelor’s Degree in Social Work or related field (preferred)
2+ years experience in care coordination, healthcare, or social services
Strong understanding of community resources and patient engagement strategies
Ability to analyze data and translate it into action
Strong communication and relationship-building skills
CADC I (or ability to obtain within 24 months; CADC-R within 30 days minimum
CPR Certification (within 90 days)
Crisis Prevention Training (within 90 days)
Valid OR/WA Driver’s License (if required for role)

Responsibilities

Track patient progress during the first 90 days of treatment and intervene as needed
Conduct proactive outreach to patients (calls, letters, follow-ups)
Coordinate care with internal teams and external partners (jails, SNFs, community providers)
Monitor key data points such as missed doses, UAs, and treatment adherence
Support Medication First
Track patients and assist with panel management
Participate in interdisciplinary team meetings, huddles, and care planning
Coordinate referrals for housing, primary care, mental health, and other services
Maintain accurate documentation in the electronic medical record
Ensure compliance with regulatory standards (OARs, Joint Commission, SAMHSA)
Support development of dashboards and data tracking to improve outcomes