Care Coordinator, Outpatient
Heritage Behavioral Health Center•Decatur, IL
•$23 - $25•Onsite
About The Position
Heritage Behavioral Health Center is hiring a Care Coordinator to join our outpatient mental health and substance use teams. This role is crucial for helping people navigate their healthcare journey and has a real impact on client care, while also offering work-life balance. Heritage Behavioral Health Center is a Certified Community Behavioral Health Clinic serving individuals across a multi-county area in and around Decatur, Illinois. They believe every team member plays a part in client care and prioritize taking care of their staff.
Requirements
- High School Diploma/GED plus 5 years of supervised mental health or social service experience, OR a Bachelor's degree in social work, psychology, education, or a related human services field
- Minimum age of 21
- Valid driver's license, reliable transportation, and proof of auto insurance
- Strong communication skills and the ability to build rapport with diverse clients
- Comfort with electronic health records (EHR) and Microsoft Office
- A collaborative, adaptable, and empathetic approach to client care
Responsibilities
- Ensure clients get connected to behavioral health treatment, primary care, specialty care, and community resources
- Follow up proactively with clients to track progress and troubleshoot barriers to care
- Coordinate with primary care teams, behavioral health providers, and community partners on appointments and treatment plans
- Educate clients and families on care continuity and available resources
- Document client progress and service engagement in electronic health records
- Help clients navigate healthcare and social service systems
- Participate in interdisciplinary team meetings and ongoing trainings
Benefits
- Every other Friday off, paid wellness days
- Competitive pay aligned with state and national benchmarks
- Loan forgiveness eligibility through the National Health Service Corps (NHSC)
- A collaborative, mission-driven team where every role impacts client care
- Tuition assistance and continuing education support
- Generous vacation, sick, personal, and holiday leave
- Employee Assistance Program (EAP) and fitness reimbursement
- Health, dental, and vision insurance with substantial employer contribution
- Flexible spending accounts (healthcare and dependent care)
- Additional life insurance options
- 401(k) and Roth retirement plans
- Tuition assistance and continuing education opportunities
- NHSC loan forgiveness eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
