TMS & Mental Health Care Coordinator - Outpatient
Anew Era•The Woodlands, TX
•Onsite
About The Position
The TMS & Mental Health Care Coordinator plays a vital role in supporting both Transcranial Magnetic Stimulation (TMS) services and broader mental health care coordination within a clinical setting. This position is responsible for guiding patients through the full continuum of care—from initial consultation and insurance authorization to treatment planning, scheduling, and ongoing follow-up.
Requirements
- Excellent customer service skills 2 years minimum.
Nice To Haves
- Associates or Bachelor’s degree preferred
- Medical, beauty, and/or cosmetic surgery consultant in sales industry experience preferred.
- Mental health experience preferred.
Responsibilities
- Responsible for initial patient consultations.
- Evaluate the patient and concisely document findings.
- Serve as liaison between care providers and patients.
- Build trust and rapport with individuals in order to improve patient care.
- Communicate the benefits of treatment to the patient.
- Utilize clinical information and knowledge of medical necessity criteria to effectively communicate plans of care to insurance case managers, facility staff, and healthcare partners.
- Refer clients based on eligibility to TMS treatments, while also identifying the potential need per individual client.
- Prepare and discuss any financial obligations and insurance coverage with clients as it pertains to TMS or other services provided by us.
- Successful completion of TMS Certification (training and certification provided during the initial period of employment).
- Treating patients with our TMS system who are suffering from mental illness.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
