Bilingual Care Coordinator (Spanish/English)

America's Home Health ServicesAllentown, PA
Onsite

About The Position

At America’s Home Health Services, you’re more than an employee—you’re part of a mission-driven team dedicated to improving lives across Pennsylvania. If you’re ready to grow your career while making a meaningful impact, we’d love to hear from you. We’re proud to be an equal opportunity employer—diverse team, big hearts, and zero tolerance for anything less.

Requirements

  • Strong organizational and multitasking skills
  • Excellent communication and problem-solving abilities
  • Ability to stay calm and effective in a fast-paced environment
  • A compassionate, team-oriented mindset
  • Bilingual in Spanish/English

Nice To Haves

  • Experience in scheduling, customer service, or healthcare coordination preferred

Responsibilities

  • Use state-of-the-art scheduling software to coordinate care for consumers
  • Schedule caregivers, including new hires and last-minute replacements
  • Deliver top-tier customer service to clients and staff
  • Manage a multi-line phone system in a fast-paced environment
  • Receive and address consumer and caregiver concerns with professionalism and empathy
  • Collaborate with internal teams to ensure seamless care coordination
  • Maintain accurate documentation and scheduling records
  • Support general administrative and coordination duties typical in home care settings

Benefits

  • Over a month of Paid Time Off (PTO)
  • Comprehensive Medical, Dental & Vision Insurance
  • Retirement Plan Options
  • Career Growth Opportunities – we promote from within
  • Supportive Team Environment that values your contributions
  • Ongoing Training & Development to sharpen your skills

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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