Care Coordinator

Behavioral Health Network • Ware, MA

9d • Hybrid

About The Position

As a Care Coordinator I, you will facilitate care planning, coordinate supports, and provide crisis intervention for youth with Serious Emotional Disturbance (SED) and their families. Using Wraparound principles, you’ll help ensure stability and success in the community. BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our employees with the same compassion and respect that we provide to the children, families, and communities we serve.

Requirements

• Bachelor’s degree in a related field and 1 year of experience working with youth with SED, OR Associate’s degree and 5 years of related experience required
• CANS-MA certification required (or ability to obtain upon hire)
• Must be Bilingual Spanish Speaker (Required)
• Knowledge of mental illness, behavioral health, and treatment techniques for children and adolescents
• Valid Massachusetts driver’s license and reliable transportation required

Nice To Haves

• Experience facilitating meetings or groups preferred
• Familiarity with child- and family-serving systems and community resources
• Strong organizational, communication, and collaboration skills

Responsibilities

• Provide community-based Wraparound services tailored to the needs of youth and families
• Collaborate with multidisciplinary teams including schools, behavioral health providers, and juvenile justice systems
• Facilitate team meetings to develop and update individualized care plans
• Help families navigate child-serving systems and access essential community resources
• Support youth and families during crises to promote safety and stabilization
• Maintain timely and accurate documentation in line with program standards

Benefits

• Comprehensive benefits including health, dental, vision
• Generous paid time off and holidays
• Career advancement opportunities with one in three positions filled internally
• Ongoing training in Wraparound care, crisis intervention, and youth behavioral health
• Opportunities for community-based and hybrid work
• A diverse and inclusive workplace that values cultural competence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree