Care Coordinator /Case Manager / Waiver Services (ISP & Compliance)
About The Position
Beyond Disabilities is seeking a detail-oriented Care Coordinator to support its waiver services program. This role is responsible for coordinating Individual Service Plans (ISPs), ensuring documentation compliance, and serving as a key liaison between families, Support Coordinators, and Direct Support Professionals. This position combines administrative coordination, compliance oversight, and field engagement. The ideal candidate will have experience in case management, ISP documentation, or developmental disability services, and is looking for purpose, connection, and hands-on impact.
Requirements
- Experience in developmental disability services, waiver services, or case management.
- Knowledge of Individual Service Plans (ISPs) and documentation requirements.
- Experience with WAMS, Therap, or similar documentation systems.
- Strong organizational and communication skills.
- Ability to manage multiple cases and deadlines is a Must.
- Commitment to confidentiality and professional standards.
Nice To Haves
- Bachelor's degree in health/human services preferred.
Responsibilities
- Coordinate Individual Service Plan (ISP) meetings with Support Coordinators and families.
- Ensure ISP Parts I–V are accurate and certified for each individual served.
- Complete and manage ISAR submissions in WAMS.
- Address pended or rejected authorizations and follow up with Support Coordinators.
- Conduct case reviews to ensure compliance with service plans.
- Review ISP documentation in WAMS and Therap systems.
- Verify quarterly reports for accuracy and compliance before final approval.
- Monitor documentation to ensure alignment with DMAS and DBHDS regulations.
- Provide documentation guidance and training to Direct Support Professionals.
- Serve as a primary contact for Support Coordinators and families.
- Follow up on service authorizations, discharges, and new referrals.
- Maintain clear communication with internal teams and external providers.
- Conduct monthly onsite visits for individuals receiving services.
- Review individual records for compliance.
- Monitor staff documentation and service delivery accuracy.
- Support leadership with compliance reports and recommendations.
Benefits
- Medical/Dental
- Paid Time Off
- Professional Development Training
- A supportive team environment
- The opportunity to build a career within the company
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
