Care Coordinator

TruHealth•Parsons, TN

10h•Onsite

About The Position

This position serves as a liaison between the input, dispensing, and inventory departments to ensure the smooth and efficient delivery of pharmacy orders while maintaining high standards of quality assurance across all pharmacy procedures. The Care Coordinator will also support our nursing facilities, behavioral healthcare centers, and internal departments, ensuring the accurate and timely delivery of medications and supplies.

Requirements

Work requires knowledge of the pharmacy industry, Medicaid, CMS and other state/federal regulations. Nursing experience considered in lieu of pharmacy industry knowledge.
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed
Maintaining an established work schedule
Effectively using interpersonal and communications skills including tact and diplomacy
Effectively using organizational and planning skills with attention to detail and follow through
Establishing and maintaining effective working relationships
Effectively demonstrates accuracy and thoroughness and continually strives to improve quality standards
Three (3) years of pharmacy technician and or other clinical related experience
Active Tennessee Board of Pharmacy Technician Registration or active Tennessee Board of Nursing licensure.
Must complete continuing education in pharmacy-related topics as required to maintain certification
High school diploma or general education degree (GED)
Graduate of an accredited Nursing Program or Pharmacy Technician Program
Or equivalent combination of education and/or experience
Working safely and follow safety rules
Report unsafe working conditions and behavior
Take reasonable and prudent actions to prevent others from engaging in unsafe practices

Nice To Haves

Pharmacy Technician Certification (CPhT)

Responsibilities

Generate daily cycle fill orders for daily delivery to facilities
Responsible for management and resolution of incoming requests from facilities concerning pharmacy orders
Contact facility staff for order clarification and any information required for order processing
Track and communicate with nursing facilities concerning equipment availability and delivery
Responsible for obtaining medication prescriptions for scheduled medications
Refer specific clinical questions to pharmacists
Responsible for management of medical records for selected facilities including monthly Recertifications and MAR’s.
Notify consultant pharmacist of state surveys at facilities and assist with questions
Conduct daily Visions/Framework audits
Prepare all documentation and assists external auditors as required for Medicare Part D audits
Maintain Pharmacy Issue Logs and research and resolve all applicable issues related to log
Generate and submit daily narcotic reporting as required by Tennessee Board of Pharmacy
Research, manage and tracks non-formulary medications and generates prior authorizations and medication change requests with guidance of pharmacist
Input and dispensing pharmacy technician duties as needed
Communicate information effectively to supervisor and others in a timely matter
Maintain proficiency with computer systems
Effectively demonstrate accuracy and thoroughness and continually strives to improve quality standards
Maintain confidentiality of work-related information and materials in compliance with HIPAA regulations
Adhere to the principles of the Employee Standards and Code of Conduct and reports any violations
Knowledgeable and compliant with current company policies and procedures and state and federal regulations
Attends meetings and in-services as required
Other duties as assigned