Care Coordinator-Weekender

Texas Children's Medical Center•Houston, TX

11d

About The Position

The Care Coordinator uses a collaborative approach to assess, plan, implement, monitor, and evaluate options and services needed to meet an individual's health needs. The role provides comprehensive, ongoing case management by coordinating and managing patient care across the continuum of care to address multiple service needs and promote optimal outcomes in quality, service, customer satisfaction, and cost effectiveness. The Care Coordinator partners with physicians to establish care and allocate resources based on patient risk assessments. The role also assists patients and their families in coping with illness by supporting self-care abilities and consumer rights. Successful candidates must undergo respiratory fit testing in compliance with occupational health and safety standards.

Requirements

Bachelor’s degree in nursing, or an associate's degree in nursing with enrollment in a BSN program.
Current RN licensure by the Texas Board of Nurses or a nursing licensure compact.
BLS certification from the American Heart Association.
Three years of nursing experience in an acute care setting.
Must undergo respiratory fit testing in compliance with occupational health and safety standards.

Nice To Haves

Experience in community health, complex pediatric patient care, home care, case management, managed care, or utilization review is highly preferred.

Responsibilities

Assess, develop, implement, and monitor a comprehensive plan of care through an interdisciplinary team process with the patient and family in internal and external settings.
Review clinical documentation and collaborate with medical and nursing staff to facilitate level of care and patient placement.
Identify actual and potential problems and discuss them with the multidisciplinary team to facilitate interventions that address barriers to implementing the plan of care.
Serve as a content expert on level of care and maintain open communication with the care team to support appropriate resource utilization.
Screen patients for level of care and ensure clinical information in the medical record accurately reflects the requested level of care.
Coordinate timely transition of information to the unit Care Coordinator to support an effective revenue cycle process.
Complete visits with patients across the continuum of care as indicated.
Participate in orientation and training of new department members.
Identify and monitor quality improvement opportunities across the continuum of care.
Identify and report quality-of-care, safety, and service-quality issues, and refer them to appropriate Quality Management staff.
Solve problems, identify appropriate resources, adapt to ongoing change, and manage conflict with a professional and supportive attitude.
Use positive and effective interpersonal skills when interacting with patients and families, visitors, peers, and other health care team members.