Care Coordinator - Twin Cities Orthopedics

Revo Health • Edina, MN

12h • Hybrid

About The Position

The Care Coordinator will support the clinic and physician care team by providing administrative and patient care services. This is a full-time position working between the hours of 7:30am-5:00pm out of our Eagan, Edina, and Eden Prairie locations. Start and end times fluctuate based on physician schedule. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Requirements

• High school diploma/GED or equivalent
• Ability to comply with company policies, procedures, practices, and business ethics guidelines.
• Ability to comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance.
• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines.
• Prioritize workload effectively.
• Communicate respectfully and professionally in face-to-face, phone and email interactions.
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Nice To Haves

• Administrative or medical office experience preferred
• Medical terminology knowledge strongly preferred
• Transcription experience, where applicable
• Customer service experience

Responsibilities

• Provide communication and liaison between providers and patients
• Build Physician schedule and maintain scheduling template
• Schedule patient appointments, surgeries, and diagnostic tests.
• Obtains referral and/or authorization requirements per insurance guidelines.
• Provide follow up to patient inquiries, contacting provider as necessary
• Process mail and correspondence
• Coordinate the transmission and acquisition of patient records
• Maintain Physician schedule, communicating changes appropriately
• Transcription or medical scribing
• Assist in clinic with rooming, etc.
• Assist physician with legal practice, etc.
• Any and all other duties as assigned

Benefits

• Medical (w/Maternity Bundle)
• Dental & Vision plans
• Tuition Reimbursement
• 401(k) w/ Profit Sharing
• Employee Assistance Program
• Lifetime Fitness Subsidy
• Car Rental discounts
• Home, Auto, & Pet insurance savings programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED