Care Coordinator - Twin Cities Orthopedics

Revo Health • Edina, MN

2d • $43,356 - $65,020 • Onsite

About The Position

The Care Coordinator will support the clinic and physician care team by providing administrative and patient care services. This is a full-time position working Monday-Friday with hours between 7:00am-5:00pm out of our Edina and Eagan locations. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Requirements

• High school diploma/GED or equivalent
• Administrative or medical office experience preferred
• Medical terminology knowledge strongly preferred
• Transcription experience, where applicable
• Customer service experience
• Ability to comply with company policies, procedures, practices, and business ethics guidelines.
• Ability to comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance.
• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
• Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Responsibilities

• Provide communication and liaison between providers and patients
• Build Physician schedule and maintain scheduling template
• Schedule patient appointments, surgeries, and diagnostic tests.
• Obtains referral and/or authorization requirements per insurance guidelines.
• Provide follow up to patient inquiries, contacting provider as necessary
• Process mail and correspondence
• Coordinate the transmission and acquisition of patient records
• Maintain Physician schedule, communicating changes appropriately
• Transcription or medical scribing
• Assist in clinic with rooming, etc.
• Assist physician with legal practice, etc.
• Any and all other duties as assigned

Benefits

• A $1,500 sign-on bonus will be offered for select roles, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus.
• Medical (w/Maternity Bundle), Dental & Vision plans (for employees working 30+ hours per week)
• Tuition Reimbursement (for employees working 30+ hours per week)
• 401(k) w/ Profit Sharing
• Employee Assistance Program
• Lifetime Fitness Subsidy
• Car Rental discounts
• Home, Auto, & Pet insurance savings programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED