Care Coordinator (MA)
About The Position
Assess patient needs and develop individualized care plans in collaboration with healthcare professionals and patients Coordinate appointments, treatments, and follow-up care to ensure continuity and adherence to care plans Serve as the primary point of contact for patients and families, providing education and support throughout the care process Facilitate communication between patients, healthcare providers, and community resources to address social determinants of health Monitor patient progress and update care plans as necessary, documenting all interactions and outcomes accurately Identify and address potential barriers to care, including transportation, financial constraints, and language differences Maintain compliance with healthcare regulations, privacy laws, and organizational policies Participate in interdisciplinary team meetings to discuss patient care strategies and improve service delivery
Requirements
- Medical Assistant certification required
- At least 2 years of experience in care coordination, case management, or a related healthcare role
- Strong knowledge of healthcare systems, patient care processes, and community resources
- Excellent communication and interpersonal skills to effectively interact with diverse patient populations and healthcare teams
- Proficiency in electronic health records (EHR) and basic computer applications
Nice To Haves
- Certification in Case Management (CCM) or Certified Care Coordinator (CCC) credential a strong plus
- Experience working with vulnerable populations, including elderly or chronically ill patients preferred
- Bilingual abilities to support non-English speaking patients preferred
Responsibilities
- Assess patient needs and develop individualized care plans in collaboration with healthcare professionals and patients
- Coordinate appointments, treatments, and follow-up care to ensure continuity and adherence to care plans
- Serve as the primary point of contact for patients and families, providing education and support throughout the care process
- Facilitate communication between patients, healthcare providers, and community resources to address social determinants of health
- Monitor patient progress and update care plans as necessary, documenting all interactions and outcomes accurately
- Identify and address potential barriers to care, including transportation, financial constraints, and language differences
- Maintain compliance with healthcare regulations, privacy laws, and organizational policies
- Participate in interdisciplinary team meetings to discuss patient care strategies and improve service delivery
Benefits
- Medical, dental, and vision coverage options for you and eligible dependents
- Free basic Life/AD&D, Short-Term, and Long-Term Disability policies for those enrolled in medical, plus additional voluntary coverage options
- 401(k) Retirement plan
- Medical and Dependent Care Flexible Spending Accounts
- Generous vacation, sick, and holiday benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
