Care Coordinator

CompDrug•Columbus, OH

13d•Hybrid

About The Position

CompDrug is seeking a Care Coordinator who is responsible for the coordination and care management of CompDrug patients. This includes supporting patients in all phases of care and facilitating connection with resources, problem solving, and assisting in navigation of care. This is a Full Time, 40 hours per week position, with working hours from 7 AM - 3 PM, Monday - Friday. This is considered Essential Staff. This is a primarily on-site, in field position, with opportunities to work remote as duties and workflow allow.

Requirements

Prior care coordination experience strongly preferred.
Strong motivational interviewing and deep listening skills.
Experience with navigating health care systems.
Prefer experience with behavioral health, substance use, pregnant individuals, and/or Medicaid eligible patients.
Strong interpersonal and group communication skills required.
Excellent computer skills required.
Excellent collaborative skills required.
Attention to detail and experience with data collection procedures.
Demonstrates patience and adaptability in the face of environment and situation fluctuations.
Resolution focused combined with the ability to think critically and creatively and apply policies and procedures.
CPR certification required within 3 months of hire.
Valid driver's license and ability to meet company driver parameters required.

Responsibilities

Ensures patients have access to all relevant services at CompDrug.
Works as an integral part of the CompDrug care team, and serves to coordinate care, on behalf of the patient, with other healthcare providers.
A primary member of the medication delivery team, assisting with deliveries daily.
Requires inter and intra departmental coordination and communication, driving a company vehicle and delivering controlled medications following protocols and procedures.
Ensures that the care of the assigned patient population is coordinated internally.
Completes needs assessment outlining support systems and basic and potential needs.
Ensures needs identified in assessment are resolved, or appropriate services accessed with either internal or external care providers.
Works to ensure that patients receive the treatment they need and will educate patients to ensure they understand the care required for any co-occurring health conditions.
Works with the Director of Programs and Grants to complete the requirements of funders, accreditation bodies, and CompDrug.
Seeks patients exhibiting behaviors indicating potential lapse in treatment and actively works to re-engage in treatment and provides individualized connection and problem-solving support.
Utilizes strong assessment skills and holistic health knowledge to support patients in their treatment with CompDrug and to ensure that their individual needs are met.
Provides support to the patient in a variety of settings - hospitals, appointments, and court system.
Ensures all necessary Releases of Information are in place and compliant to allow sharing of patient information.
Regular and timely attendance.
Other duties as assigned.