Care Coordinator (Bilingual - No Field Work Required!)

New York Psychotherapy and Counseling Center • Brooklyn, NY

1d • Onsite

About The Position

New York Psychotherapy and Counseling Center (NYPCC) is seeking an energetic, bright, and self-motivated Care Coordinator to join their team. This is a full-time position based out of their Child and Family Health Center in Brooklyn, NY. The role is part of the Gateway to Wellness initiative, a Health Home Care Management program designed to enhance existing behavioral health services. The Care Coordinator will manage a caseload of Health Home Care clients, assist in developing comprehensive care plans, and address various client needs such as housing, benefits, medical care, transportation, education, employment, and crisis intervention. They will work collaboratively as part of a Care Team and be responsible for advocacy, assessment, service planning, referrals, and documentation in Electronic Health Records. The position requires monthly contact with individuals diagnosed with mental illness, substance abuse disorders, and chronic medical conditions.

Requirements

• MUST be Bilingual (English/Spanish)
• Experience with RMA required
• Possess knowledge of various resources and services within a community to assist with overall service delivery and linking members to the services they need or want based on a client-centered service plan
• Possess excellent verbal and written communication skills to be able to provide linguistically appropriate services to their assigned caseload
• Communicate with other professionals, a network of providers and managed care organizations regarding client statuses, level of functioning and needs for additional services

Nice To Haves

• Experience with HARP clients preferred

Responsibilities

• Manage a 85+ caseload of Health Home Care clients
• Assist in developing a Comprehensive Care Plan
• Address various service needs (e.g. Housing, Benefits, medical care, transportation, education, employment, Crisis Intervention and other supportive services to enhance client's quality of life)
• Work as a member of Care Team including; Supervisor, Clinicians, verbal Psychotherapists, and Psychiatrists
• Successfully execute advocacy, assessment, service planning, creating linkages/referrals and ongoing documentation and monitoring of Electronic Health Records
• Contact individuals diagnosed with mental illness, substance abuse disorders and chronic medical conditions that significantly impact functioning on a monthly basis in person and by phone

Benefits

• We Pay Down Student Loans
• Medical, Dental, and Vision Insurance is Paid for by NYPCC
• 100% Paid Time Off and Company Paid Holidays
• Annual Rate Increases
• 403B Retirement Plan with Company Match!
• Continuing Education Opportunities Available
• Professional Development through NYPCC Academy
• Amazing Workplace Culture
• Perkins and other loan forgiveness may also be available, in addition to our Student Loan Pay Down incentive.
• Medical, Dental, Vision
• Paid Time Off
• Salary Increases
• Bonuses
• 403b Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees