Hospice - Care Coordinator (Marketing / Business Development)

Transitions Hospice - Illinois•Rockford, IL

19h•Hybrid

About The Position

In hospice, getting patients the care they need starts long before a nurse ever walks through the door. It starts with a Care Coordinator who knows their community, earns the trust of physicians and discharge planners, and makes sure that when a family is looking for answers, Transitions Hospice is the name they hear. If you’re a natural relationship-builder with a background in healthcare sales and a passion for making a meaningful difference — this role was made for you. As a Transitions Care Coordinator, you’ll be the face of our organization in your territory — growing relationships, generating referrals, and ensuring that patients and families in your community have access to the exceptional hospice care they deserve.

Requirements

Bachelor’s degree and relevant healthcare experience or knowledge preferred
3+ years of sales experience, ideally in a healthcare setting
A demonstrated track record of building meaningful customer relationships that drive results
Excellent communication, negotiation, and public relations skills
Ability to market effectively to referral sources, customers, and the broader community
Comfort working within an interdisciplinary team environment
Strong organizational skills and the ability to manage a territory independently
Valid driver’s license and willingness to travel within your local service area
Professional appearance and demeanor at all times

Responsibilities

Generate appropriate referrals and admissions from current and new customers within your territory
Establish and maintain strong professional relationships with physicians, nursing homes, assisted living facilities, hospitals, discharge planners, and case managers
Represent Transitions Hospice in a professional, competent, and responsive manner across all community interactions
Deliver educational in-services to accounts and serve as a trusted resource for referral sources and the broader community on hospice care
Implement marketing and promotional initiatives as directed, using efficient time and territory management
Document all customer activity, referrals, calls, and mileage in SAM and the RHC Activity Sheet per company requirements
Continuously build your knowledge of hospice and Transitions to effectively educate and advocate with referral sources
Strategically assess and adjust your territory plans on an ongoing basis to hit growth targets
Participate in evening and weekend on-call admissions as required
Collaborate with the Patient Care Manager and interdisciplinary team to resolve issues and support seamless patient transitions