Care Coordinator, Pathways

LSSI • Chicago, IL

12h • Onsite

About The Position

LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others. This role involves facilitating the intake process, providing education on LSSI services, performing screenings, and helping clients create coordination plans. You will also educate families about mental, behavioral, and physical health needs and available resources, and become familiar with organizations on the North/Northwest Side of Chicago to provide linkages. The Care Coordinator will provide navigation and warm linkages to resources addressing health, housing, vocations, mental health, substance misuse/use, food insecurity, education deficits, disability needs, and other resources. You will connect clients/families with needed services, and initiate, cultivate, and maintain professional relationships with human services and government agencies, health service providers, and public/private groups to enhance service delivery. Knowledge of LSSI programs and how to access services, including crisis services, is essential. You will carry a caseload of clients and perform timely follow-up, demonstrating professional, positive behavior and carrying out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individuals in a dignified, respectful, honest, and fair manner.

Requirements

• High school diploma or equivalent required.
• Knowledge of LSSI programs and how to access services, including crisis, required.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
• Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
• Valid driver’s license, in good standing for the state of residency required.
• Access to reliable transportation required.
• Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.

Nice To Haves

• Bachelor’s degree in social work, counseling, family therapy, or related human service field preferred.
• Certified Family Partnership Professional (CFPP), CADC, Community Health Worker (CHW), or Licensed Practical Nurse (LPN) preferred.
• CRSS, CPRS, or other Peer Certification preferred.
• Bilingual, both verbal and written, preferred.
• Experience working with Children/adolescents and families preferred.
• Trained and demonstrated competency in the Electronic Health Record preferred.
• Demonstrated understanding of the levels of care in both mental health and substance use/misuse preferred.

Responsibilities

• Facilitate the intake process and provide education on LSSI services.
• Perform screenings and help clients create an overall coordination plan.
• Provide education to families about mental, behavioral, and physical health needs and resources available.
• Become familiar with organizations on the North/Northwest Side of Chicago to provide linkages.
• Provide navigation and warm linkages to resources that address health, housing, vocations, mental health, substance misuse/use, food insecurity, education deficits, disability needs and other resources.
• Connect clients/families with needed services.
• Initiate, cultivate, and maintain professional relationships with human services and government agencies, health service providers, and public/private groups to enhance service delivery.
• Carry a caseload of clients and perform timely follow-up.
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner.

Benefits

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure.
• Opportunity for advancement.
• Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED